Shipping & insurance

Every Formi order ships fully insured for its full value, with signature required on delivery. We never write the contents on the outside of a package, and high-value pieces ship with discreet, unbranded packaging.

Lead times

Most in-stock pieces leave our studio within 2–5 business days. Made-to-order and custom pieces follow the timeline quoted on your order — typically a few weeks, depending on the design and stones. You'll always see an estimated ship-by date on your order, and we email you tracking the moment it ships.

Where we ship

We currently ship within the United States. For international requests, please contact us — high-value international shipments are arranged individually with insured, trackable couriers.

Identity & payment verification on high-value orders

For your protection and ours, some high-value jewelry orders require identity and payment verification before fulfillment. We may ask you to complete a quick government-ID verification (handled securely through Stripe Identity — we never store your documents ourselves), confirm your billing and shipping address, and join a brief consultation call.

High-value handling

For our most valuable pieces, we may route the item to our studio first for a final quality check, then send it onward to you with insured, signature-required, fully tracked shipping. We'll keep you informed at each step.

Tracking your order

You can follow your order any time from your account. Once it ships, the tracking number and carrier appear there and in your shipping confirmation email.